http://www.marsat.ru/en/news/ Fri, 18 May 2012 08:26:06 +0100 HostCMS http://www.marsat.ru/en/news/alerts/335/ On the 5th May at 17:06 UTC, a failure of the power supply for the Core Network Gateway at Burum Satellite Access Station (SAS) caused a service outage of BGAN/FB/Aviation over EMEA. Traffic was switched to Fucino SAS and service restored at 17:11 UTC. Dear Partners, On the 5th May at 17:06 UTC, a failure of the power supply for the Core Network Gateway at Burum Satellite Access Station (SAS) caused a service outage of BGAN/FB/Aviation over EMEA. Traffic was switched to Fucino SAS and service restored at 17:11 UTC. The root cause of the problem has been understood. All necessary actions will be taken to prevent similar occurrences in the future. Should you wish to discuss this further please contact the Customer Service team either via email to helpdesk@marsat.ru or via telephone on +7 495 967 18 96. Fri, 11 May 2012 14:58:14 +0100 Alerts http://www.marsat.ru/en/news/alerts/335/ http://www.marsat.ru/en/news/alerts/318/ Dear Distribution Partner, We would like to advise you of a scheduled maintenance activity for the BGAN / FBB / SBB Packet Switch Service in the EMEA region. Dear Distribution Partner, We would like to advise you of a scheduled maintenance activity for the BGAN / FBB / SBB Packet Switch Service in the EMEA region. Inmarsat is currently rolling out a new SGSN Software and hardware upgrade, this upgrade is required as the current SGSN software and hardware levels are reaching end of support. On Tuesday the 1st of May, there will be a site switch from Burum to Fucino Satellite Access Station (SAS) at 21:00 UTC and a subsequent site switch from Fucino to Burum Satellite Access Station (SAS) at 21:00 on the 3rd of May. The purpose of this activity is to verify the Fucino SGSN with the new Software and Hardware with 48 hours of live traffic during this period the traffic will be closely monitored by the engineers. Please note that the upgraded SGSN has already been through 2 hours of rigorous testing with user traffic. Each site switch will cause a two minute outage for both Packet Switch and Circuit Switch Broadband Services. Reason for notice: Planned activity. Services affected: BGAN/FB/ SB Regions/Spots affected: EMEA 4F2 Date of outage: 01/05/2012 & 03/05/2012 Start of Maintenance period: 21.00 UTC End of Maintenance period: 00.00 UTC Single or Multiple Outage (s) & duration (s): 2 min Outage Impact: During these site switches existing calls will be dropped and new users will not be able to set up Circuit Switched and Packet Switched calls. Terminal Types affected: ALL Actions needed by user: Users need to re-activate In case of problems Contact: Inmarsat Customer Service. I would like to take this opportunity to apologise for any inconvenience that this activity may cause. Should you have any concerns or comments that you would like to raise regarding this or any other matter, please contact customer service either via email to support@bganbss.inmarsat.com or by telephone on 44 (0) 207 728 1300. Fri, 27 Apr 2012 14:48:59 +0100 Alerts http://www.marsat.ru/en/news/alerts/318/ http://www.marsat.ru/en/news/alerts/Hughes_BGAN_9202_Land_Vehicular_Firmware_Release_Version_5806/ Dear BGAN Customers Recommended Hughes BGAN 9202 Land Portable:  Firmware Release Version 5.8.0.6 We are pleased to inform you that the Hughes BGAN 9202 Land Portable firmware release Version 5.8.0.6 is released and available for download from the  website Dear BGAN Customers Recommended Hughes BGAN 9202 Land Portable:  Firmware Release Version 5.8.0.6 We are pleased to inform you that the Hughes BGAN 9202 Land Portable firmware release Version 5.8.0.6 is released and available for download from the  website at http://www.marsat.ru/en/customersupport/software/ Recommendations for installation This is a Recommended firmware upgrade, fixing issues that fixed include:   ∙ A fully functional 64-bit WEP Key ∙ Receiving SMS when the terminal is off   This firmware is Not Critical and further information on this release can be found in the attached Service Announcement from Hughes. This release will be available for download within one week through the BGAN LaunchPad Update Service.   Should you wish to discuss further please do not hesitate to contact helpdesk team either by email to helpdesk@marsat.ru telephone on +7 495 9671896. Thu, 05 Apr 2012 14:30:43 +0100 Alerts http://www.marsat.ru/en/news/alerts/Hughes_BGAN_9202_Land_Vehicular_Firmware_Release_Version_5806/ http://www.marsat.ru/en/news/alerts/Hughes_BGAN_9450_Land_Vehicular_Firmware_Release_Version_5707/ Dear BGAN Customers Recommended Hughes BGAN 9450 Land Vehicular:  Firmware Release Version 5.7.0.7 We are pleased to inform you that the Hughes BGAN 9450 Land Vehicular:  Firmware Release Version 5.7.0.7 is released and available for download from the  website Dear BGAN Customers Recommended Hughes BGAN 9450 Land Vehicular:  Firmware Release Version 5.7.0.7 We are pleased to inform you that the Hughes BGAN 9450 Land Vehicular:  Firmware Release Version 5.7.0.7 is released and available for download from the  website at http://www.marsat.ru/en/customersupport/software/ Recommendations for installation This is a Recommended firmware upgrade, fixing a reported:   ∙ Unpredictable and intermittent power up issue   This release is a recommended upgrade as it improves the terminal power up process. More information on this release can be found in the attached Service Bulletin from Hughes. This release will be available for download within one week through the BGAN LaunchPad Update Service. Should you wish to discuss further please do not hesitate to contact helpdesk team either by email to helpdesk@marsat.ru telephone on +7 495 9671896. Thu, 05 Apr 2012 14:30:43 +0100 Alerts http://www.marsat.ru/en/news/alerts/Hughes_BGAN_9450_Land_Vehicular_Firmware_Release_Version_5707/ http://www.marsat.ru/en/news/alerts/NEW_TCP_ACCELERATOR_VERSION1/ Dear BGAN and FleetBroadband Customers Recommended Inmarsat TCP Accelerator for Windows 7 64bit PC users We are pleased to inform you that Inmarsat TCP Accelerator software version R21.0004 is available. TCP Accelerator is now Microsoft Certified for both 32 and 64bit Windows 7 PC’s. These two releases will be available for download from the Inmarsat website Dear BGAN and FleetBroadband Customers Recommended Inmarsat TCP Accelerator for Windows 7 64bit PC users We are pleased to inform you that Inmarsat TCP Accelerator software version R21.0004 is available. TCP Accelerator is now Microsoft Certified for both 32 and 64bit Windows 7 PC’s. These two releases will be available for download from the Inmarsat website at http://www.inmarsat.com/support/BGAN or http://www.inmarsat.com/support/FleetBroadband   Recommendations for installation This is Recommended for: 64bit PC’s This release is Not Critical but when installed will send faster emails and data files via BGAN and FleetBroadband. These two releases will be available for download within one week from the Inmarsat LaunchPad update server Should you wish to discuss further please do not hesitate to contact helpdesk team either by email to helpdesk@marsat.ru telephone on +7 495 9671896.   Thu, 05 Apr 2012 14:30:43 +0100 Alerts http://www.marsat.ru/en/news/alerts/NEW_TCP_ACCELERATOR_VERSION1/ http://www.marsat.ru/en/news/alerts/LaunchPad%20Version%205.02/ Dear BGAN and FleetBroadband Customers   Recommended Inmarsat LaunchPad upgrade   We are pleased to inform you that Inmarsat LaunchPad software version 5.02 for Windows XP,Vista, Windows 7 and Intel Mac OSX  has been released and are available for download from the Inmarsat website Dear BGAN and FleetBroadband Customers Recommended Inmarsat LaunchPad upgrade We are pleased to inform you that Inmarsat LaunchPad software version 5.02 for Windows XP,Vista, Windows 7 and Intel Mac OSX  has been released and are available for download from the Inmarsat website at http://www.inmarsat.com/support/BGAN or http://www.inmarsat.com/support/FleetBroadband Recommendations for installation This is a Recommended upgrade, meaning that there are issues fixed in this release plus: Support for the Portuguese language Updated Stratos and Segovia Logos Improvements for connection to the LaunchPad Upgrade Server   This upgrade in Not Critical but recommended for Stratos and Segovia users and for those who wish to use the Portuguese language.  More information on this release can be found in the attached release notes. This release will be available for download within one week from the Inmarsat LaunchPad update server. Should you wish to discuss further please do not hesitate to contact helpdesk team either by email to helpdesk@marsat.ru telephone on +7 495 9671896. Thu, 05 Apr 2012 14:30:43 +0100 Alerts http://www.marsat.ru/en/news/alerts/LaunchPad%20Version%205.02/ http://www.marsat.ru/en/news/alerts/alert2/ To LES Nudol users   FSUE Morsviazsputnik would like to inform about scheduled maintenance works on LES Nudol (LES code  117, 217, 317) that will take place on April 7th 2012 from 09:00 a.m. (GMT+3) to 01:00 p.m. (GMT+3). FSUE Morsviazsputnik would like to inform about scheduled maintenance works on LES Nudol (LES code  117, 217, 317) that will take place on April 7th 2012 from 09:00 a.m. (GMT+3) to 01:00 p.m. (GMT+3). Scheduled maintenance works may cause a service outages during this window. We apologize for the inconvenience caused. Should you wish to discuss this or any other matter further please do not hesitate to contact the helpdesk team either via email to helpdesk@marsat.ru or by telephone on + 7 495 9671896. Many thanks and best regards Wed, 04 Apr 2012 08:55:03 +0100 Alerts http://www.marsat.ru/en/news/alerts/alert2/ http://www.marsat.ru/en/news/279/ FSUE Morsviazsputnik and ZAO Moskovskiy Teleport (brand Inmarsat-MT) signed Agency agreement. Signing of this  agreement gives Inmarsat-MT the opportunity to start  the provisioning of Inmarsat satellite services on the territory of Russia on behalf of the Russian operator FSUE Morsviazsputnik. FSUE Morsviazsputnik and ZAO Moskovskiy Teleport (brand Inmarsat-MT) signed Agency agreement. Signing of this  agreement gives Inmarsat-MT the opportunity to start  the provisioning of Inmarsat satellite services on the territory of Russia on behalf of the Russian operator FSUE Morsviazsputnik. The agreement was signed during the meeting between General directors Andrey D. Kuropyatnikov and Leszek M. Bartnikiewicz that took place in the office of FSUE Morsviazsputnik on March 13th 2012. «Inmarsat community  was extended with one more member and it’s very important for us to work together with f partner like ZAO Moskovskiy Teleport», — said Andrey D Kuropyatnikov, General director FSUE Morsviazsputnik  at the meeting. Thu, 15 Mar 2012 14:55:00 +0000 http://www.marsat.ru/en/news/279/ http://www.marsat.ru/en/news/alerts/alert1/ Dear Partners,This is an automated announcement to alert you to the following:Inmarsat is currently experiencing a Network service degradation in I-4 Asia-Pacific for GSPSPlease do not reply to this message. Should you wish to discuss this matter in more detail please contact the Customer Service team either via email to helpdesk@marsat.ru or via telephone on +7 495 9671896. Dear Partners,This is an automated announcement to alert you to the following:Inmarsat is currently experiencing a Network service degradation in I-4 Asia-Pacific for GSPSPlease do not reply to this message. Should you wish to discuss this matter in more detail please contact the Customer Service team either via email to helpdesk@marsat.ru or via telephone on +7 495 9671896. Thu, 01 Mar 2012 08:24:04 +0000 Alerts http://www.marsat.ru/en/news/alerts/alert1/ http://www.marsat.ru/en/news/newsite/ Now we have published the new website of our company with english version Mon, 14 Nov 2011 10:55:55 +0000 http://www.marsat.ru/en/news/newsite/